[2024/10/12] LLM 對 Chat Bot開發 所帶來的影響(Chat Bot 小聚)

https://www.facebook.com/groups/chatbot.tw/posts/2898000647044958/

在 彰化 N 型未來學院的 Chat Bot 小聚，我向 約 50 位與會者 分享 Azure OpenAI 與 AI Agent 的開發與應用。講座探討 Azure OpenAI 的核心技術、LLM（大型語言模型）如何驅動智慧對話系統，以及 如何設計與部署 AI Agent 來強化企業自動化與客戶互動。透過 實際案例分析與技術示範，展示 AI Agent 在 智慧客服、自動問答系統、流程自動化 等領域的應用，幫助與會者理解 如何將 AI 導入業務應用，加速企業數位轉型並提升服務體驗。

At the Chat Bot Meetup hosted by N-Type Future Academy in Changhua, I presented to around 50 attendees on Azure OpenAI and AI Agent development and applications. The session explored Azure OpenAI’s core technologies, how LLM (Large Language Models) power intelligent chatbots, and how to design and deploy AI Agents to enhance enterprise automation and customer interactions. Through real-world case studies and live demonstrations, I showcased how AI Agents are used in intelligent customer service, automated Q&A systems, and workflow automation, helping participants understand how to integrate AI into business applications, accelerate digital transformation, and improve service experiences.